You are notified immediately when a work order is created and you can follow service scheduling, issue resolution, and communication between us and tenants, through your dedicated dashboard.
Reliable & Transparent
We specialize in renting & managing well-maintained properties owned by caring owners.
Peace of Mind, Wherever You Are.
You moved out of Northern Virginia but decided to keep your property as a rental? We’ll help you manage it effectively and be your local “boots-on-the-ground.”
You own rental properties in Northern Virginia but don’t want to deal with the hassle of finding and managing tenants? That’s what we’re here for.
Foreign Service / Overseas Residents
Life/work takes you around the globe. The last thing you should have to worry about is your property back home. We’ll care for it so you can sleep well at night.
We Handle Everything
Efficiently and Professionally.
Our top-notch marketing exceeds all expectations. It ensures that our properties are presented in the best light possible so that they can attract well-qualified tenants fast.
Rent & Financial Reporting
We collect rent and enforce due dates. We give you access to a wide range of reports easily accessible online and, at the end of the year, we send you a 1099 with your earnings.
1. Finding a Tenant
Your Home Deserves the Best.
We will walk through your home to identify any possible adjustments or improvements we can make that will increase renter desirability and minimize potential renter objections.
We will analyze recently rented properties, active listings, days on the market, and overall market movement to determine an accurate rental rate for your home.
We will professionally photograph your home, create a 3D tour, list it in the MLS and every major website, and actively advertise it online to achieve maximum exposure.
2. Tenant Screening
From Vacant to a Great Tenant in 3 Steps:
Prospective tenants can apply online, or their agent can submit to us a paper application.
We carefully review applications and perform background and reference checks.
The most qualified applicant signs a lease and pays a security deposit & first month’s rent.
Our Screening Process Checks for Many Things, Including:
An applicant’s credit history can say a lot about how responsible a tenant is.
We verify that an applicant has sufficient income to afford the rent.
We verify employment history with the applicant’s current and previous employer.
We perform background checks to see if the applicant has had any run-ins with the law.
We check for past evictions and verify an applicant’s rental/residence history.
Pets & Smoking
We ensure that an applicant’s needs & habits are in line with each owner’s expectations.
3. Maintenance & Emergencies
How We Manage Maintenance Requests:
For small jobs that do not require a licensed professional, we use a reliable handyman who can perform most quick repairs.
For plumbing, electrical, and other, bigger, jobs we hire reputable, licensed & bonded contractors.
We do not markup any contractor or handyman work. You see their invoices and pay exactly what they charge.
Whether it’s the A/C not working at 8 pm, or a pipe leaking at 1 am, we are accessible 24 hours a day to deal with any emergency.
We handle small expenses out of your reserve. For any expenses larger than $500 we require your approval (unless it’s an emergency).
Your dedicated Owner Dashboard notifies you as soon as a ticket is created, and keeps you in the loop with photos, invoices, and updates.
These are general averages of local contractor rates.
We are listing them here to give you a general idea of what to expect.
Handyman service is $75 per call, which includes minor fixes. Work that will take more than 30 min is billed at $50/hr.
For electrical work, contractors typically charge a $85-$100 call fee and a $75-$100 hourly fee there after.
For plumbing work, contractors typically charge a $90-$120 call fee and a $100-$120 hourly fee there after.
For bigger jobs we request estimates from 3 companies,
which you will need to approve before proceeding with the work.
4. Rent & Financial Reporting
We collect rent, pay bills, and
provide you with detailed financial reports.
Rent is due on the 1st and considered late on the 6th. Rent is deposited in an escrow account until it is disbursed to you.
We pay all repair bills when we receive them. You have access to the invoices and receipts through your dashboard.
We provide you with a range of financial reports which you can run through your dashboard at any time.
Access your statements whenever it is convenient to you.
You have 24/7 access to several financial statements, including your balance sheet, income statement, cash flow report, and more.
Whether you own one property or several, our financial statements provide you the information you need.
The balance sheet is a statement of the assets, liabilities, and capital of your property at a particular point in time, detailing the balance of income and expenditure over the preceding period.
The income statement (also known as a Profit & Loss statement, or P&L) shows your property’s revenues and expenses during a particular period.
You get access to several more reports giving you insight to
rent receipts and expenses in real-time.
5. Compliance & Legal
Federal, State, and Local,
We Take Care of Everything.
We advertise your property and process all applications in strict accordance with Fair Housing laws.
We ensure your property and tenants are in compliance with county ordinances, such as safety and occupancy requirements.
We familiarize your tenants with the HOA rules and handle any issues that are brought to our attention by the HOA.
We track legislative updates to the VRLTA (Virginia Residential Landlord-Tenant Act) which governs landlord-tenant relationships.
Shall the need arise, we manage the eviction process in a quick and efficient manner, and represent you in all proceedings.
We perform seasonal inspections to ensure your tenants are complying with the terms of the lease.
We offer the best value in the market.
Finding Great Tenants
1 month’s rent.
Immersive 3D Tour.
Aggressive online marketing.
Caring For Your Home
8% of monthly rent.
No setup fees.
No repair markups.
No lease extension/renewal fees.
Two annual inspections.
24/7 Emergency Service.
Our Pricing in More Detail:
Finding Great Tenants
The first time we lease your home we collect the equivalent of one month’s rent. This covers all advertising costs, the work we do to market your home (incl. paying the tenant’s agent), screening tenants & preparing the lease.
If the lease term is about to expire and the same tenants want to renew their lease, we do not charge a fee to renew the lease.
If a tenant moves out and we re-market to find new tenants, we collect the equivalent of 75% of one month’s rent. When re-leasing we are able to collect a lower fee than the initial lease because we can reuse the creative assets (photos & tours, etc) we developed the first time.
Caring For Your Home
Our fee is 8% of the monthly rent. This includes maintenance coordination, 24/7 emergency service, rent collection, bill payment, online access to reports, direct deposit of your funds, and at least two inspections per year.
If your home is vacant while we are advertising to find new tenants, we do not collect a fee.
If you would like us to perform services outside of what is listed on our website, for example: attend HOA meetings, oversee construction or renovations, etc., we bill on an hourly basis or, depending on the scope of work, we can discuss a flat fee.